Launch a broadcast from start to finish

Who this is for

• Users sending their first real broadcast.
• Teams that need a simple launch checklist.
• Managers who want fewer campaign mistakes.

Before you start

• Use clean contact groups and a tested template.
• Check all links and merge tags before launch.
• Pick a safe send rate, especially for new campaigns.

Step-by-step workflow

1. Open Broadcasts and create a campaign.
2. Select audience and template.
3. Set send rate and launch.
4. Watch status and open reports after sending starts.

How to verify success

• Campaign status moves correctly to active/completed states.
• Recipient outcomes appear (sent/failed/etc.).
• Open/click activity starts showing in reports.

Common mistakes / troubleshooting

• If campaign pauses, lower rate and retry safely.
• If failures are high, review list quality and template links.
• If data is missing, rerun a seed test and reconnect auth if needed.

What to do next

• Follow up clickers first.
• Review no-click group and improve message angle.
• Document results before next campaign.