PitchTrack/Help Center/Build your contacts crate
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Contacts, Templates, and Broadcasts

Build your contacts crate

Import and organize contacts in a way that is easy to use later.

Who this is for

  • Users moving from spreadsheets to PitchTrack contacts.
  • Teams that need cleaner lists before campaign sending.
  • Anyone who wants better targeting and fewer wrong sends.

Before you start

  • Clean your list for duplicates and obvious bad emails.
  • Pick simple group names (Labels, DJs, Press, Promoters).
  • Decide what notes you want to store for each contact.

Step-by-step workflow

  1. Open Contacts.
  2. Create groups you will actually use during campaigns.
  3. Import contacts and fix invalid rows.
  4. Add useful notes (relationship context, last contact, priority).

How to verify success

  • Each contact is in at least one useful group.
  • Duplicate contacts are removed.
  • You can quickly filter the list by group and use it in campaigns.

Common mistakes / troubleshooting

  • If imports fail, check CSV format and required columns.
  • If groups are messy, merge overlapping groups.
  • If bounce rate is high, archive poor-quality contacts.

What to do next

  • Create templates for each main group.
  • Run a small test broadcast before full send.