PitchTrack/Help Center/Install and pin the PitchTrack extension
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Install and pin the PitchTrack extension

Set up the extension so it appears correctly in Gmail.

Who this is for

  • New users installing PitchTrack for the first time.
  • Users who logged in but do not see PitchTrack controls in Gmail compose.
  • Teams creating a simple setup checklist for new staff.

Before you start

  • Use Chrome (or a Chromium browser like Edge/Brave).
  • Sign in to the Gmail account you want to send from.
  • Close extra Gmail tabs to avoid old cached sessions.

Step-by-step workflow

  1. Install PitchTrack from the Chrome Web Store.
  2. Pin the extension so the icon is always visible in your browser toolbar.
  3. Open Gmail in a fresh tab and hard refresh once (Cmd/Ctrl + Shift + R).
  4. Open a new email draft and confirm PitchTrack controls are visible.

How to verify success

  • PitchTrack controls appear every time you open a new draft.
  • The extension icon stays visible and active in the browser toolbar.
  • You can open dashboard pages from /dashboard without login loops.

Common mistakes / troubleshooting

  • If controls are missing, refresh Gmail and open a brand new draft.
  • If still missing, disable/re-enable the extension and restart browser.
  • If still broken, send a screenshot of your extension list via Contact Support.

What to do next