Request data access, correction, or deletion

Who this is for

• Users requesting account data access/correction/deletion.
• Teams helping users submit privacy requests correctly.
• Support staff handling privacy tickets.

Before you start

• Prepare account email and any relevant IDs.
• Decide exact request type (access, correction, deletion, export).
• List date range and records you want included.

Step-by-step workflow

1. Open Contact Support.
2. Choose Privacy/Compliance category.
3. Provide full details, scope, and urgency.
4. Respond to identity verification requests if asked.

How to verify success

• You receive a request acknowledgment.
• Request scope in response matches what you asked.
• Final response clearly states what was completed.

Common mistakes / troubleshooting

• If response is delayed, provide missing details quickly.
• If scope is incomplete, reply with exact missing items.
• If urgent deadline exists, include the date clearly in ticket.

What to do next

• Save confirmation for your records.
• Review Data Requests page for process details.