GDPR and requesting your data or account deletion

Who this is for

• Anyone who wants a copy of their PitchTrack data.
• Users who want to completely close their account and delete all data.

Before you start

• Decide if you want a copy of your contacts before you delete everything.
• Once an account is deleted, the data is gone for good.

Step-by-step workflow

1. Send us a quick message through Contact Support.
2. Tell us if you want a 'Data Export' or 'Account Deletion'.
3. We'll verify it's really you for safety.
4. We'll process the request and let you know as soon as it's done.

How to verify success

• You receive your data or a confirmation that your account is closed.
• You feel in control of your personal information.

Common mistakes / troubleshooting

• If you don't hear back, check your spam folder or send a follow-up.
• If we can't verify its you, we might ask for one more piece of proof for your protection.

What to do next

• Read our official Data Requests page for the full process.