All legal information

Access, correction and deletion

How to request your information or ask for it to be changed or removed.

Updated 2026-10-06

Start with Settings

Settings provides a download of selected application records and an account deletion request. For a fuller request, contact pitchtrack@proton.me.

What to include

Tell us the account email, what you want to access, correct or remove, and enough detail to locate the records. If you received a tracked message, include the sender, subject and approximate date. Never include passwords or sign-in codes.

What happens next

Ownership and the scope of the request may need to be checked before information is shared or removed. Requests are handled subject to applicable legal requirements; this page does not promise an unverified support response time.

Deletion is a process

Requesting deletion is not an immediate wipe. Copies, backups and necessary retained records must be reviewed. An unsubscribe choice may need to remain recorded so future imports do not lead to unwanted mail.

Requests about a sender

If a sender put your information into PitchTrack, they may also need to handle your request. Contact them about their use of your information; contact PitchTrack about records held by the service.