Privacy-by-Design in Email Tracking Workflows

Only keep data you need to run campaigns and support users.

Extra data adds risk, extra support work, and extra compliance pressure.

Your team decides who to contact and what to send. The app provides the workflow and reports.

Because of that, your team still needs a clear process for privacy requests and data cleanup.

Do not handle access or deletion requests in random chats and inbox threads.

Use one support path so requests are tracked and completed consistently.

Users and partners check these pages first when they have privacy concerns.

If product behavior changes, update docs quickly so people do not see conflicting information.

Run a short monthly review and fix repeat support pain points.

Repeated questions usually mean your docs or onboarding steps are unclear.

Keep this checklist visible for everyone handling support or compliance tickets.